Why Us?
Virtual Outsourced Functions
Receptionist Services
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Dedicated Line
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Dedicated Resource
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IT Operations
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Helpdesk Support
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Dedicated Line
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Dedicated Resource
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Administration Services
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Generating Invoices/Payment Follow ups/Account query handling/ Events administration/ Back office support
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Why Us?
Reasons for opting to outsource to VanVista SAS (Specialised Administrative Services)
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1) To reduce operating costs – outsourcing will save your business money on office space, stationery, and general running costs.
2) To reduce staff costs – you will typically save on costs such as sick leave, vacation leave, maternity leave and overtime pay, as well as time spent on managing employees.
3) To improve company focus – you can shift your focus from secondary activities to those that are directly concerned with your customers and free up valuable time for yourself.
4) To buy expertise that is not available internally or make use of better qualified expertise – your business will have access to knowledge that you might not have inside your company and you can make use of experienced workers instead of having to train your own staff.
5) To share risks with an outsourcing partner – you can avoid downtime when work slows down. Downtime is a serious risk for a small business owner and an important advantage of outsourcing business services is that you only pay for what you use.
Many of us have worked in large companies, with plenty of resources [in stronger economic times] to support an administration / back office support department. The function of this department is the backbone of many organisations, the small cog that keeps all the other wheels turning, providing the procedures, processes and structure by which other functions operate; a department with near magical powers to whom we could turn to make things run smoothly and take away our day-to-day hassles. It’s the role of the admin department / back office support to ensure the smooth running of operations and bring about efficiencies through best practice. This type of efficiency needn’t just be enjoyed by larger organisations, Quite often a small business is formed out of someone’s love of a certain type of work. Just because that person excels at such work doesn’t mean they have any experience or interest in looking after the administrative aspects of running a business.
That’s where VanVista SAS comes in.
We can help you with your day-to-day administrative and back office support needs. We set ourselves apart from our competitors by placing emphases on creating new customer experiences, innovating new services, being flexible, yet agile in the way we do business and ensuring we make a positive impact on your business.
Our aim is simply to provide the benefits of large company best practice and procedures to smaller businesses.
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Core Values
VISION
To be recognised as the leader in providing Virtualised Administrative Services to the Customers we serve
MISSION
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To be the leading supplier of value-added services to the industries we serve
VALUES
Integrity
We uphold high standards of trust, honesty and respect in our interactions with all Customers and Strategic Partners
People
We respect, support and inspire individuals and provide opportunities for development, growth and success
Excellence
We believe in provision of Excellent service to all our Customers
Service/Customer
We guarantee to provide our customers with services that are professional, meticulous, neat, efficient and effective. We share accountability for the services we provide and results we produce
About Us
VanVista SAS was established in 2011 by Vanessa Hendricks, having seen an opportunity in the market to provide Outsourced Administrative services to small and medium enterprises.
VanVista SAS services clients both locally and internationally all across South Africa, Africa and Europe.
VanVista SAS is a closed corporation registered in South Africa for tax purposes and has a level 1 BEE Status. The company has its main offices in Cape Town, Western Cape.
About the Owner
Its founder is Vanessa Hendricks, a former New Business Manager within a Financial Services Business. Ms. Hendricks spent some of her early career in various technical roles, she moved into Management where she was involved in and accountable for delivery on a number of different business and technical initiatives.
Her key strengths lie in Contact Centre Operations Management as well as Service Delivery Management. She has been involved in and played leadership roles in various functional areas within the business she was employed in. She also comes with exceptional leadership skills in the Home loans Collections arena. She was responsible for managing multi-faceted teams within this division and has a keen understanding of the management of the call centre business environment and has worked with the Senior Executive team on many occasions. She was invited as a guest speaker at Dream Girls Foundation to address young entrepreneurial women and she plays an active role as a Trustee on a Body Corporate.
Contact Us
Kenridge, Cape Town, Western Cape, South Africa
info@vanvista.co.za | Office: +2721 914 8970| Mobile: 082 871 2773
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